Frequently asked questions
What is VIDA?
VIDA stands for Vitrue Interactive Desk Assessment.
How can I sign up to VIDA?
Once you are on the dashboard hit the banner at the top which says subscription or account on the left of the dashboard and hit the heading subscription.
Click the "Upgrade Now" button in the banner at the top or go to "Account" on the left of the dashboard
Choose which subscription you would like and proceed with payment
Note if you select the enterprise subscription one of our team will be happy to help you tailor a package that suits your needs.
How do I invite employees to carry out a VIDA asssessment?
It couldnt be simpler;
How do I view my results?
If you are using the preview version your results will appear after you have completed an assessment but then they will not be saved or available for you to review them.
My webcam is in the bottom corner of my laptop, does this ean I can't do the webcam assessment?
Unfortunately our algorithms require your camera to be in the center at the top of your screen. However you can easily skip this section and still get all of the other sections of the assessment.
What browser can I use?
Make sure you're using a modern browser, such as Chrome, Firefox, Safari or Microsoft Edge.
I don't want my photo taken but I want to complete VIDA
Thats no problem, simply click skip in when you are setting up to do the webcam assessment.
Privacy and Security
Are there any system requirements?
Yes ensure you do your assessment on a laptop or desktop with a front central webcam on a compatible browser.
How do I earn credit?
How do I spend credit?
Your credit will be automatically taken off your next bill!
I have used all of my test allowances how to do I increase this ?
You can upgrade your subscription to access more monthly credits any time!
How do I add another administation user?
Click 'Account' on the left hand side of the homescreen
Click the'Team' heading
Click the + button
Add the email adress and role of the person you are inviting Note a 'member' will be able to invite people to complete assesssments only, an 'admin' will be able to chnage subscription